EC77 Terms & Conditions — What You Should Know Before You Start

1 General Terms

EC77 is an online betting and casino platform serving residents of Bangladesh and select other countries. By using this platform, you confirm that you are of legal age and that online betting is permitted in your jurisdiction.

EC77 reserves the right to decline any account registration request without providing a reason, and to modify service standards, game offerings, or terms at any time.

• EC77's services are for personal entertainment use only.
• Betting on behalf of others or for commercial purposes is strictly prohibited.
• Copying, selling, or unauthorised use of EC77's software or data is not permitted.
• In the event of any dispute, EC77's system records shall serve as the definitive and final evidence.

2 Registration & Account

Accurate and complete information is required when registering with EC77. Accounts created using false information may be suspended at any time and any balance may be forfeited.

As part of the account verification process, you may be asked to provide a copy of your national ID, passport, or other identity document. KYC (Know Your Customer) verification is generally required before any withdrawal can be processed.

• Each individual may register only one account.
• Any changes to your account information must be reported to EC77 immediately.
• Keeping your password secure is your responsibility. If you suspect unauthorized access, contact support immediately.
• Accounts may not be transferred or handed over to another person.
• Accounts cannot be transferred to another person as part of an inheritance.

3 Deposits & Withdrawals

Deposits at EC77 can be made via Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. A minimum deposit amount applies and may be subject to change.

Identity verification must be completed before a withdrawal can be processed. Withdrawals are typically processed within 24–72 hours. Separate terms apply for express withdrawals.

• Deposits will only be refunded to the same payment method used.
• Withdrawals to third-party accounts are not permitted.
• To prevent money laundering, EC77 reserves the right to verify any transaction.
• EC77 is legally required to report suspicious transactions to the relevant authorities.
• Withdrawal requests that do not meet the minimum withdrawal amount will be declined.

4 Bonuses & Promotions

EC77 regularly offers bonuses, free spins, cashback, and special promotions. Each bonus comes with its own terms, which are communicated before the bonus is issued.

Bonus abuse — such as claiming bonuses through multiple accounts or attempting to convert bonus funds risk-free through specific strategies — is strictly prohibited.

• The welcome bonus is available to new members once only.
• Bonus funds cannot be withdrawn directly; a specified wagering requirement must be met first.
• Wagers will be deducted from the main balance first, before the wagering requirement is fulfilled.
• Bonus offers are valid for a limited time — typically 7 to 30 days.
• EC77 reserves the right to modify or cancel any bonus program at any time.

5 Betting Rules

Before placing any bets on EC77, make sure you fully understand the rules of the game. Once a bet is confirmed, it generally cannot be cancelled.

If a live betting wager is delayed due to connectivity issues, EC77 reserves the right to void that bet. Bets placed at incorrect odds due to a technical error may also be cancelled.

• Pre-match bets placed after a match has started will be considered void.
• If an event is cancelled, the BDT staked on the related bets will be refunded.
• Maximum bet limits vary by game and event.
• EC77 reserves the right to restrict bets where suspicious betting patterns are detected.
• Automated betting using bots or any software assistance is strictly prohibited.

6 Prohibited Activities

Any form of fraud, manipulation, or unethical conduct against the EC77 platform is strictly prohibited. If such activity is detected, immediate action will be taken.

• Using multiple accounts to claim bonuses or other benefits.
• Betting using match-fixing or insider information.
• Attempting to hack or gain unauthorized access to EC77's systems.
• Depositing stolen or illegally obtained funds.
• Harassing or attempting to harm other members.
• Spreading false information or attempting to damage EC77's reputation.

7 Account Closure & Breaks

EC77 members can temporarily suspend or permanently close their account at any time. This feature is part of our responsible gaming commitment.

Through our responsible gaming tools, you can lock your account for a set period, set deposit limits, or apply for self-exclusion. Once self-exclusion is activated, it cannot be lifted before the specified period ends.

• No new bonus offers will be sent during a self-exclusion period.
• To close your account, please submit a request to our support team.
• Permanently closed accounts cannot be reopened.
• Any remaining balance can be withdrawn before the account is closed.

8 Privacy & Data Protection

EC77 is committed to protecting members' personal information. Member data is used solely for service delivery, identity verification, and legal compliance. For more details, please refer to our Privacy Policy Read.

• Personal information is never sold to third parties.
• All data is protected with SSL encryption.
• Members may request to view or delete their personal data at any time.

9 Limitation of Liability

EC77 strives to deliver the highest quality service; however, service disruptions may occur due to technical errors, server downtime, or third-party issues. EC77's liability in such situations is limited.

EC77 is not liable for any financial losses resulting from betting. All betting is carried out at the member's own risk, and users should be aware of the potential for financial loss.

10 Complaints & Dispute Resolution

For any complaints or disputes, please contact EC77 customer support first. Most issues are resolved quickly.

If a resolution cannot be reached through support, the matter may be referred to EC77's designated mediator. Account activity may be restricted while the dispute resolution process is ongoing.